PRIVACY POLICY

Last Updated: 02-18-26

Welcome to Social Marketing Monica (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information transparently and in compliance with applicable privacy laws in Canada (including Alberta), the United States, and other jurisdictions where our users may reside.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://socialmarketingmonica.com (the “Website”) and use our services.

1. Legal Compliance

This Privacy Policy complies with:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Alberta’s Personal Information Protection Act (PIPA)
Applicable United States privacy laws, including California Consumer Privacy Act (CCPA/CPRA) principles
Canada’s Anti-Spam Legislation (CASL)
U.S. CAN-SPAM Act
Meta (Facebook/Instagram) Advertising Policies
Google Ads and Google Analytics Policies

2. Information We Collect

A. Personal Information You Provide

We may collect personal information when you:

Fill out forms
Book a call
Purchase a product or service
Download a resource
Subscribe to our email list
Contact us

This may include:

Name
Email address
Phone number
Billing and payment information
Business information
Any other information you voluntarily provide

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type
Device type
Pages viewed
Time spent on the Website
Referral source
Approximate geographic location
Cookies and tracking identifiers

This data may be collected through:

Meta Pixel
Google Analytics
Google Ads Conversion Tracking
Remarketing technologies
Other analytics and advertising tools

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze Website traffic
Improve user experience
Measure advertising performance
Deliver personalized advertising

Cookies may track your activity across websites and devices.

You may:

Disable cookies through your browser settings
Adjust ad preferences via Meta or Google
Use opt-out tools provided by advertising platforms

4. Meta (Facebook & Instagram) Advertising

We use Meta advertising tools, including:

Meta Pixel
Custom Audiences
Lookalike Audiences
Conversion tracking

Meta may collect or receive information from our Website to provide advertising measurement and targeted ads.

You can review Meta’s Privacy Policy at:
https://www.facebook.com/privacy/policy/

You can manage your Meta ad preferences at:
https://www.facebook.com/adpreferences

We do not receive personal data from Meta unless you voluntarily provide it to us.

5. Google Ads and Google Analytics

We use:

Google Analytics
Google Ads Conversion Tracking
Google Remarketing

Google may collect information through cookies to measure ad effectiveness and personalize advertising.

You may opt out via:

Google Ads Settings: https://adssettings.google.com
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

Google’s Privacy Policy: https://policies.google.com/privacy

6. How We Use Your Information

We use collected information to:

Provide products and services
Process transactions
Deliver digital content
Send marketing communications (with consent)
Improve Website functionality
Analyze advertising performance
Comply with legal obligations
Protect against fraud and security risks

We only use personal information for purposes that are reasonable and appropriate under applicable privacy laws.

7. Consent

By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.

For Canadian residents:

Express consent is obtained for marketing communications.
You may withdraw consent at any time.

To withdraw consent, contact:
info@socialmarketingmonica.com

8. Your Privacy Rights

Canadian Residents (PIPEDA & Alberta PIPA)

You have the right to:

Access your personal information
Request corrections
Withdraw consent
Request details about how your data is used

To exercise your rights, contact:
info@socialmarketingmonica.com

United States Residents (Including California)

You may have the right to:

Request disclosure of personal information collected
Request deletion of personal information
Opt out of sale or sharing of personal information
Access your data

We do not sell personal information for monetary compensation.

To exercise your rights, contact:
info@socialmarketingmonica.com

9. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Policy
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

10. Third-Party Service Providers

We may share information with trusted third-party providers who assist us in operating our business, including:

Email marketing platforms
Payment processors
Customer relationship management systems
Website hosting providers
Analytics providers
Advertising platforms (Meta, Google)

These providers are contractually obligated to safeguard your information.

11. International Data Transfers

Your information may be processed or stored outside of Canada, including in the United States.

By using this Website, you acknowledge that your data may be transferred to jurisdictions with different privacy laws. We take reasonable steps to ensure appropriate safeguards are in place.

12. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children’s Privacy

This Website is not intended for children under:

13 years of age (United States)
18 years of age (Canada)

We do not knowingly collect personal information from minors.

14. Email Communications & Anti-Spam Compliance

We comply with:

Canada’s Anti-Spam Legislation (CASL)
U.S. CAN-SPAM Act

All marketing emails include:

Clear identification of the sender
Contact information
An unsubscribe option

You may unsubscribe at any time.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

16. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Social Marketing Monica
Alberta, Canada
Email: info@socialmarketingmonica.com
Website: https://socialmarketingmonica.com